Privacy Policy

1. Introduction

BookVault Digital Pvt. Ltd. ("BookVault", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase e-books from our store.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information: When you register an account or make a purchase, we may collect:

• Full name
• Email address
• Phone number (optional)
• Billing address
• Payment information (processed securely by PayU — we do not store card details)

Automatically Collected Information:

• IP address and browser type
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

3. How We Use Your Information

• To process and fulfill your e-book purchases
• To create and manage your user account
• To send order confirmations and download links
• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To comply with legal obligations

4. Payment Processing

All payment transactions are processed through PayU Payments Private Limited, a PCI-DSS compliant payment gateway. We do not store, process, or have access to your complete credit/debit card information. PayU's privacy policy governs how your payment data is handled.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences (such as language settings), maintain your session, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

6. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

• Payment Processors: PayU, for processing transactions
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Hosting and analytics providers who assist in operating our website

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Under the Information Technology Act, 2000 and applicable regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@bookvault.in.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related inquiries: